Zenko (“we”, “us”, “our”) operates a decentralized exchange ecosystem, referral program, presale registration flow, and related web properties (the “Services”). This Privacy Policy explains how we collect, use, share, and protect information when you access or use the Services.
1. Information We Collect
1.1 You provide
Contact details (e.g., email) for presale registration, waitlists, or support.
Referral inputs (e.g., referral codes) and form submissions.
Any messages you send to us.
1.2 Automatically collected
Wallet addresses and on-chain activity required to enable swaps, staking, referrals, rewards, and access control.
Device and usage data (browser type, device, pages visited, timestamps) for security, performance, and analytics.
Cookies or local storage to remember preferences and improve user experience.
1.3 Third-party sources
Analytics, anti-abuse, or security vendors that help detect fraud and platform abuse.
On-chain data providers to verify transactions, balances, and rewards eligibility.
2. How We Use Information
Operate and improve the DEX, referrals, staking, and rewards experiences.
Process pre-registration, waitlists, and eligibility checks.
Communicate updates, releases, and security notices.
Protect against fraud, abuse, and security incidents.
Perform analytics to improve performance and usability.
Comply with legal obligations and enforce our Terms of Service.
3. How We Share Information
Vendors and service providers (e.g., hosting, analytics, email, security) under appropriate safeguards.
Blockchain networks: on-chain interactions are public and viewable by others.
Legal and compliance: to comply with law, regulation, legal process, or to protect rights and safety.
Business transactions: in connection with mergers, acquisitions, financings, or asset transfers, subject to continued protections.
4. Cookies and Tracking
We may use cookies, local storage, and similar technologies to remember preferences, enhance security, and understand usage. You can control cookies through browser settings, but some features may not work as intended.
5. Data Retention
We retain information only as long as necessary for the purposes above, to comply with legal obligations, or to resolve disputes. On-chain data is permanent and outside our control.
6. Security
We use technical and organizational measures to protect information, including encryption in transit and access controls. No system is completely secure; use strong security practices for your devices and wallets.
7. Your Choices
You may opt out of marketing emails via the unsubscribe link.
You can disable cookies in your browser (functionality may be limited).
You may request access, correction, or deletion of personal data we hold where applicable by law, via the contact below.
8. International Transfers
We may process information globally. Where required, we use appropriate safeguards (such as contractual clauses) to protect data during transfers.
9. Children
The Services are not directed to children under 18. Do not use the Services or provide information if you are under 18.
10. Third-Party Links and Wallets
Third-party sites, wallets, bridges, and dApps have their own policies. Review their terms and privacy practices; we are not responsible for their handling of data.
11. Changes to This Policy
We may update this Policy periodically. Material changes will be posted with an updated effective date.
12. Contact
If you have questions or requests, contact us at info@zenko.world.